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WCI will review your current services along with potential needs and develop a service solution that’s right for you. WCI local dialtone services are reliable, offered at competitive prices, and tailored to fit your business requirements. High quality dialtone service paired with superior customer service makes a good match when your company’s vitality depends on your ability to make sales, address issues, or assist customers over the telephone.
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Consists of 24 digital lines bundled together allowing companies to take advantage of unique features not available on traditional phone networks. Multiple trunk groups, DID numbers to reach employees or departments directly, virtual exchange, and more added features are available to help maximize the full potential of a company’s voice communications.
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Gives employees at a company unique, direct phone numbers. Helpful for executives, account reps and other individuals who prefer their partners and customers call them directly. Also limits the number of incoming calls the receptionist must handle.
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WCI’s ISDN PRI service consolidates your voice and data communications onto a digital T1 comprised of 23 bearer (B) channels and 1 data (D) channel. Since the PRI’s signaling is assigned to the D-channel, the remaining 23 channels deliver information with greater speed and efficiency. WCI’s PRI service also offers features such as Caller ID, D-channel sharing and D-channel backup.
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T1 service is the next-generation of delivering dialtone, voice and data services. Digital provides a clear connection and is able to handle data services more efficiently. This connection is directly connected to our switch, enabling far better call quality as well as alarm monitoring capabilities.
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This is the most efficient way of routing incoming calls to a phone system because there are no segregated hunt groups. No longer will certain divisions receive busy signals on incoming calls.
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Virtual Exchange allows a company to have a local phone number in two different markets. This is an ideal service for companies that have a presence in two different geographic locations and would like to be able to offer their customers free calls. This is an inbound-only service.
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This feature is identical to VX, but instead of receiving two local numbers, companies can receive a local number in every market WCI serves within the local access transport area (LATA). This product is ideal for ISPs who want to offer dial-up Internet services in multiple markets.
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WCI offers basic business lines for companies who aren’t in the market for dialtone T1s or who need single telephone lines in addition to their T1 trunks. Basic business lines are competitive in price, easy to install, and offer many features to meet a company’s needs.
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WCI’s IVAD product combines both voice and data service over a single circuit. This product is ideal for customers who do not have enough traffic to warrant a full T1 for voice, and a separate T1 for data. Businesses can achieve greater efficiency by opting for a fully integrated voice and data circuit ranging from 12-24 voice channels and data bandwidth at speeds of 256 Kbps, 512 Kbps, or 1.544 Mbps. Optional features on a line by line basis are free and range from call forwarding to 3-way calling. This product allows for greater scalability and increased savings by utilizing one circuit instead of two.
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