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WCI uses robust networks to deliver the best transmission quality across the nation and throughout the world. All long distance services can be packaged together to fit your particular needs. We use multiple Tier 1 nationwide carriers to ensure quality of service, redundancy in networks and offer aggressive pricing. Changing your long distance is simple and can be switched over in a few days. When you sign up with WCI, we take care of everything – long distance, account codes, toll free numbers, calling cards and any other needs you may have.
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For convenience and financial reporting, WCI offers account codes for all outbound long distance calls. Account codes help companies track long distance charges made by department, personal calls made by employees, or re-bill calls made on a client’s behalf. Detailed reports accompany each monthly invoice and help account for long distance charges and tracking.
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Toll free services can extend a company’s marketing and sales reach as well as increase availability by providing free calling options for customers. Toll free numbers come in many prefixes (800, 888, 877, 866) and are programmed to ring to existing lines. Toll free calls can be directed to a main office or to a field rep’s cell phone. Vanity numbers can be reserved to spell out a company name or tag line, or to match a main office phone or fax so it’s easy to remember. Features such as geographic routing streamline sales and service by directing calls to branch offices around the nation. International toll free services can extend a company’s reach into new markets without requiring a local presence.
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WCI’s dedicated services are designed for businesses that do a high volume of long distance traffic on a monthly basis. In addition to handling long distance and toll free calls, dedicated services offer customers many enhanced features such as real time automated number identification and dialed number identification services. These features and more are available to help customers efficiently manage their incoming calls.
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Business travelers can access our telecom network from anywhere in the world using our WCI calling card. Toll free access allows users to make local, national, or international calls from wherever they are traveling. Companies can assign cards to individual users who can also determine their own card number and pin. No set-up fees or monthly charges. Customers pay only for the time used.
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WCI’s long distance rates are competitive and constant. Once a company and their sales rep agree on a pricing structure and rate plan, it is guaranteed for the length of the contract. When the contract comes due, the company is still entitled to the same rates.
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Should a company ever need to add or remove lines, make changes to account codes, order more calling cards or re-terminate a toll free number, WCI has client service reps waiting to help 24/7. Calls are quickly answered in person by friendly and knowledgeable staff that are ready to help.
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